Jaroslaw H.

It's an ordinary gang with a strange sounding accent. I bought a ticket from them for a flight from Europe to Chicago performed by Lufthansa Airlines. After a few hours I noticed a mistake on the date of departure. I called them to change it, citing that 24 hours had not yet passed since the time of a ticket purchase. They refused me by pleading that Lufthansa did not agree. I called Lufthansa and obtained assurance that I have the right to return the ticket or make any changes within 24 hours. They recorded it as an information at my booking. I called OPODO again but again they refused to make a flight change or cancellation. I asked for a manager conversation. My call was taken on hold for 45 minutes, but nobody picked up the phone. I called Lufthansa again and explained the situation. They changed my flight without any problems and with no charge. Because of the OPODO, I lost $ 100 on a phone call and it cost me a lot of nerves.