Jared S.

The Uconnect 8.4an radio in my 2014 Jeep GC kept freezing on the loading screen and I came across Infotainment.com to repair the unit. I sent it in for repair, which took nearly 2 weeks all-in. I hooked it up and everything worked great. At least it did for 2 weeks. The radio stopped working again with the same issue. The CSR sent me a shipping label to have it returned for repair. After almost a week, I hadn't heard anything and called to check the status. They said it was fixed and would be shipped within 24 hours using expedited delivery. Apparently expedited shipping is USPS priority mail which took a week to get here. To Infotainment.com's credit, they refunded me $20 for the trouble. A small courtesy for what has been difficult process. Ok, so I finally received the repaired radio (for the 2nd time) and hooked it up. Everything worked... for about 15 minutes until the next time I started the car. Now there's a new problem where the radio reboots every 30 seconds to a Uconnect splash screen, over and over and over. Imagine driving at night having this bright screen constantly rebooting without being able to turn it off. The CSR wanted me to send it in again for repair. NOT A CHANCE! Don't waste your time and money! A 1-star rating is much too generous.