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They dont answer their phones even at the call center.
I'm trying to track my parcel that has been at their depot for almost a week, no attempted delivery, no one seems to know where it is, and they refuse to help.
Tip for consumers:
I've been waiting a week for my parcel, it's just been sitting at the depot according to the tracking.
90% of the time I call, I get left on hold until the line dies, the other 10% I've been told they don't know where it is.
Hands down the worst courier in NZ.
You'd be better off using Chinese Air Mail.
Products used:
Courier services.
Jared R.'s review of NZ Post earned 3 Very Helpful votes
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Empty.
Package posted on 9th January 2024 from Auckland bound for the UK. Over 1 month and no sign of...
