Jared B.

Made an online purchase paying $32.99 for rush 2 day shipping. The next day, order status still shows processing and estimated arrival in 5days. When I called in, the only solution offered to me was to cancel the order so I cancelled the order. Twenty minutes later I receive an email that the item shipped and will now arrive the following week. Upset, I called back. I have so far been told that my rush shipping (now taking more than a week instead of 2 days) will NOT be refunded, I have been polite and calm on the phone but have been hung up on twice when I asked to speak to a supervisor/department manager. I am consistently told to call back another time or take the shoes back to the store when they arrive. All I want is my "rush" shipping refunded. This store is a complete scam. I wish I'd read the reviews prior to ordering.