Jap K.

A company that totally disregards and value trust and honesty when dealing with consumers, especially during the pandemic situation everyone understands slight delay but no consumers can understand missing unknown facts about the whereabouts of what you paid for. Paid for an expensive Air Shipping service when it did not arrive passing 2 days called upon ezbuy to check, was told flight delay, will arrive 2days later, 2 days later using the "live chat" platform to check for status again says will delay another 3-4days. When ask actually when is the forecasted ETA, we paid for air services end up it's not even arriving when sea Shipment already arrive if were to go by that channel, constant delay and dragging very obvious they must have misplaced the parcel and buying time now. Such irresponsibility displayed do you really think they want business?