When the time for my payment they stop my payment saying why r you watching same video. If watching same video is not allowed why do they did not tell this thing or prevent me to watch by a warning at first place so i won't have to spend time watching favorite videos again and again. However at the time of payment they told this thing and snatched my hard earned gift cards. I hate this site now and will never return. They got their money by my working but did not give me reward.
Hello Janvi,
While it's okay to complete some of the offers multiple times (any offers that allow it), we need to make sure that members aren't always just completing the same offer over and over again. Our terms and conditions do explain the prohibition of completing offers more than once. Additionally, we reserve the right to suspend the member’s account, resulting in forfeiture of all earnings for fraudulent behaviour such as completing the same offer multiple times. We are aware many of our users have been experiencing blocks related to inappropriate completion of video’s. We have taken steps to address this issue and have removed some of the walls commonly associated with these blocks.
In cases such as yours our support administrators will offer users a second chance. The money that is deducted from your account is not kept by Point2shop, it is returned to clients as we cannot expect for them to pay for invalid views on their videos. I hope that you will consider returning in the future, if you are still experiencing account issues then our support team will be happy to help you.
Kind Regards,