We’re in this together! Stay safe with our COVID-19 guide

View
×
Developed in part with a grant from
the National Science Foundation

Jan S.

  • 1 Review
  • 2 Helpful Votes
  • 0 Thank Yous

Experience: Food & Drink

Member since October 2018

  • Review

    1

  • First Reviews

    0

  • Thank Yous

    0

  • Fans

    0

  • Profile Views

    65

Review Distribution

1 Review by Jan

10/19/18
Ordered early in the evening (6:00 ish) for a restaurant online, clicked submit order, nearly $20 added for fees, taxes, extra taxes, service fees. Attempted immediately to cancel the order and was told after a 5-10 minute wait that the restaurant wouldn't allow it because they had already started cooking the order. Was offered an $8 refund, but the chat timed out. Got a message that the order was delayed but Bite Squad was at the restaurant waiting for the order and it be arriving at 7:05. At 7:10 got a call from Bite Squad saying the restaurant was asked to cancel the order so the food hadn't been cooked yet. Now 7:43 and we are cooking dinner.

Jan Has Earned 2 Votes

Jan S.'s review of BiteSquad earned 2 Very Helpful votes

Jan hasn’t received any thanks yous.

Jan doesn’t have any fans yet.

Jan isn’t following anybody yet.

Similar Reviewers on Sitejabber

kimc880
8/2/20

I am posting this to make everybody aware that Bite Squad jacks up the prices of the menu items...

andrewd830
7/26/20

Uber eats is much better and calls almost immediately when there is a problem. Bite squad wait 2...