Jan R.

There are a lot of businesses that con people out of their money and Verbling is one of them. I am interested in learning European Portuguese, not Brazilian Portuguese. I took a free half hour class with a lovely woman who was their "featured" instructor. I had challenges logging on with my phone the app, but eventually got through on my computer. So, I had a 15 minute free lesson. Like I said, she was great. I paid for 10 classes and when I tried to schedule my classes with her I learned she only had two free time slots over the next two weeks at 3 AM. I communicated with her by text thru the site about the problem I was having signing up and she seemed surprised by her schedule. Really? You don't know your schedule? Then I learned that money paid for classes is non-refundable. They have very few other European Portuguese instructors and the ones they have charge significantly more. I tried calling the offices in San Francisco and their phone number isn't set up to receive messages. I have emailed them about requesting a refund. No response. I filed a dispute with Paypal. Am hoping that gets me my money back. But I doubt it. What a drag. Bate and Switch. Also known as fraud.