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Janne B.

Contributor Level

Total Points
80

1 Review by Janne

  • Kinguin

5/27/18

The key activation progress was a bit unorthodox and complicated. I wish they had included a stepbystep guide in the recipe but i contacted the support (chat 24/7) and he helped me with the steps in a maner of seconds. It worked fine but uneccesary complicated imo. Still it was super sheep and i would defenitly recomend using them and if ther is any hickup they are happy to help instantly. GREAT service. SOMEWHAT COMFUSING modusoperandi

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John S. – Kinguin Rep

Dear Janne,
Thank you for sharing your experience regarding the purchase on our store!
We are very glad that the issue is already resolved. We are sorry that the process of resolution is not easier, however unfortunately it does not depend on us. The issue results from the activation servers unavailability and thanks to alternative activation method we are able to activate the license so fast.
We hope that the issue will not appear again and that this situation will not discourage you from purchasing on our site again!
With the best regards,
Margo

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