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My first time ordering and after I entered my acct # realized it was the wrong size and color (boots) I cancelled that order and reordered the correct color and size. It took 2 weeks for refund (no big suprise) but then when I did receive my boots they were the original size I cancelled, size 5 not 9. They are unwilling to work with me to solve this situation and I have considered it a loss. Make sure you have the right sizes or you might have to pay shipping return to China. Imagine howw long that will take. Good luck.
Janna R.'s review of Banggood earned 4 Very Helpful votes
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I made a purchase from this particular website which turned out to be a bad purchase. I purchased...
Dear Janna R,
Sorry for the inconvenience caused.We need to explain that according to our return policy http://www.banggood.com/Clothing-and-Apparel-Return-Policy_hi533,we clearly state that if the size you received is not that you ordered, you can contact our customer service directly for a full refund or a correct size for free. Therefore, could you please offer your order number or email address you used for order? We will check it and give you a reasonable solution.
Best regard,
Banggood Team.