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jan n.

Contributor Level

Total Points
81

1 Review by jan

  • BuyMobile AU

11/28/19

This is a copy from another review website as I don't feel like writing it twice.
Bought a Momax Wireless Car Charging unit from them, had a look, they don't sell them anymore. Wonder why! Worked great when it did, overheated sometimes but that was in the direct sunlight.

After 7 months of use, not everyday, but most days, the part where the cable sticks in started getting loose and wouldn't connect properly at all, thusly not turning on. Okay, easy fix, I thought. Tell them the issue and was told to shove off essentially, in a nice 'business' manner of course.
Since it's just out of warranty, they won't fix or replace it, and they actually said that with 'average usage' breakage 'is normal'. Well that's just unprofessional. Your knowingly selling products that will last just outside your warranty period? That's shady and you should be ashamed. I'll also say that I did not expect this to be a low quality charger. I think it was around $70 for a phone charger, not cheap.
Thanks for admitting it though, makes it easier to never buy from them again and tell other people about it.

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BuyMobile A. – BuyMobile AU Rep

Hey Jan, we apologise for the experience you had. Now BuyMobile is under new management for your better experience and services. We value you and would love to have you back.

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