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Jan M.

Contributor Level

Total Points
265

2 Reviews by Jan

  • Xtremeadwrinkle.net

4/7/18

I initially contacted this company regarding only an offer for a free sample of their wrinkle cream. The next thing I knew, they had signed me up for a subscription to their wrinkle cream and their eye serum. I was able to immediately cancel the order for the eye serum, but was unaware that I now had a subscription to the wrinkle cream which I had NEVER signed up for. Within a month I was getting automatic shipments of their wrinkle cream for which they were charging $87.50 per shipment. When the first shipment arrived, I did not open it and wrote on the package "return to sender, I did not order this".

After many emails and phone calls, I was able to connect with a representative and get the unordered subscription cancelled, but by that time they had charged two containers of their product to my account. Of the $87.50 for each container they returned only $70.00. I was told that the $17.50, which was not returned for each container, was for processing. $35.00 for something I never ordered.

Do not let this company have access to your name, email or credit card number!

Service
Value
Shipping
Returns
Quality
  • YoungExplorers

12/22/15

This company is not worthy of a single star! They sent the WRONG item. I invested my shipping materials and $12.95 to return it, gas to drive to the post office and time to complete these tasks. There was also the time I spent on hold twice and was disconnected on the second call. When you email them, they respond by saying that they'll get back to you and NEVER do. To date, they have not reimbursed the return shipping costs. Let alone compensate me for what I had to do to fix THEIR mistake.

I wouldn't recommend this company to my worst enemy. I will NEVER do business with them again!

Tip for consumers:
DO NOT use this site!

Jan Has Earned 5 Votes

Jan M.'s review of YoungExplorers earned 3 Very Helpful votes

Jan M.'s review of Xtremeadwrinkle.net earned 2 Very Helpful votes

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