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It took me 3 days to cancel a reservation due to Typhoon Yutu. It was a category 5 typhoon on the northern Marianas islands. Making the reservations was a piece of cake and I had wonderful help. It has taken me 3 days to just cancel the reservation. I was put on hold for almost 2hours and put on hold several times after that. The men at the call center in India were a nightmare. I don't know what is going on but it's terrible. I can't say enough about how bad it is. I am going to complain to Master Card and have them investigate.
Tip for consumers:
It is horrible. The call center in India is a nightmare.
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Booked a 2 bed room in hotel through LastMinuteTravel. When I got to the hotel the hotel said I...
The website says you can cancel for free, an you can cancel for free but they will not refund...
