Just received shoes today (they are mules) and after walking from one end of house to the other--they tore out on the right side from the sole. I called and spoke to a girl by the name of Ashley, said she would have a supervisor call back. That was over an 1 hr and a half ago. Now I cant even get anyone to answer the phone. I would not recommend buying anything from them! Better to pay a little more and not have them fall apart!