jan j.

I ordered a bed and paid online with the promise of free delivery within 7 days. I am still waiting for my bed.the link they sent for delivery showed the only slot free was a saturday at a cost of £30. They do not answer the telephone and promise to reply to emails within 3 days which never happens. I am therefore still waiting for my free delivery date and my bed. This company is impossible to communicate with. I have contacted trading standards and now have to excerice my consumer rights regarding long distance selling and communicating with my bank with the hope of having my money returned. They promise of free delivery which it states clearly on the webiste and then try to con people into paying £30 and then they just ignore you when you don't pay up and keep your money. Disgusting company... I have also sussed out that the delivery company they supposedly use is their company also.