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Janiyah T.

Contributor Level

Total Points
81

1 Review by Janiyah

  • Flighthub

10/8/18

They are terrible, poor customer service, spoke to the same person each time i called, who said that he was the supervisor and that the Managers don't speak to customers. They charged me a fee, it showed up as flight hub on my bank statement, yet they said that hey can't refund me because it was part of the airline. Very strange, because the airline charge had the airline name. I had to dispute this with my bank because Flight hub refused. Do not use this site, they are scams and thieves. You've been warned!

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Sarah C. – Flighthub Rep

Good day,
We’re so sorry to hear that you’ve had a negative experience with our Customer Care Team. We will be carefully reviewing the issues that occurred with your booking and provide the required training to ensure that our team is equipped to handle any situation. We always rely on customer feedback to help improve our services.
Kind wishes,

FlightHub Team

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