Janine S.

After having a bad experience with another video converting company I decided to do some more research on other video converting companies as I was determined to convert all 44 (including my wedding video) so we all could once again watch our home movies. I came across iMemories. I made a few phone calls which someone picked up right away and answered all my questions. I ordered a safe ship box (as they were having a sale) and waited for it to arrive (took about 8 days to arrive). I initially was only going to send about 10 vhs-c tapes to give iMemories a try. When the box arrived - it was huge and felt if I didn't place all my tapes in the box it would have been a waste. The box came with lots of bubble paper, Ziploc baggies and a card to write your information and the number of tapes you were sending in the box. So I placed all my tapes in box, (I did take pictures of all my tapes before I sent them, just because it's precious cargo) and off to the ups store I went. Within a few days they notified me that they received my tapes. I then received an email detailing all 44 tapes they had received and payment was due before they would begin to digitalize my tapes. I received a discount coupon for 20% in the safe ship box (which was really great) off of my total. I paid and waited for the next email that would notify me that my tapes were digitalized. Eight days later, all my vhs-c tapes and my wedding tape was digitalized. Amazing! IMemories did a fabulous job - my husband and I cannot stop looking at the videos and cannot believe how long it took us to finally decide and so glad we decided on iMemories! We highly recommend iMemories. We are currently awaiting the return of all 44 of our tapes - which they hold on to for 2 weeks in case we find anything incorrect that happened during the digitalization process. For the return of your tapes you can request signature, this way they won't be left outside your home/porch.

Love groupon, they have the best deals. Always try to remember to review their site before purchasing items online.

Decided to use Southtree, saw a Groupon and gave it a try. Sent 10 tapes that to us are priceless but not our most treasured in case something happened to them. Southree did keep us up to date with tracking process, which I appreciated but like other customers, we received a sticker on 4 of our tapes stating "sorry... due to damage or age permanent tracking issues" which is BS! There wasn't anything wrong with our tapes before we sent them and as we're not professional videographers, there were blank segments between when we video taped. It seems as if they just stopped recording after one blank segment and didn't bother to look any further on the tape. Very disappointed - now looking into other options and companies.