Janine M.

Ordered a wig from the style and colour of Howigs chart. My hair was almost gone from chemotherapy when I received it three weeks later. I cried when I opened the box. Bright red when I ordered dark blonde. A terrible cut and adjustable clip pressed into the back of my head. I attempted to return it, and even though I meet all the terms and conditions, they would not accept a return with a full refund. Emails continued to go to and fro for months on end, continually asking for more money to replace this wig. I lodged a dispute with Paypal and also my bank. I posted the wig back at my expense of $48.00. Howigs continued to say they had not received it back, but I had a tracking number. I eventually got a chargeback through my bank, after lots of stress but it became about the principle of it. I am surprised with all the complaints paypal will still allow payments to go through them. If you need a wig for Halloween this is your shop. Janine M