Janine M.

Worst online company I have ever purchased from. Completed my order online, money deducted from my account, following day received an email requesting a copy of my licence to be emailed to authenticate my identity. I phoned up and refused as this would be a clear privacy risk. I was told by customer service I would receive a refund but funds would take 3 - 5 days to be returned to my account. Clearly disclosing this requirement to the consumer during the check out process would have preventing me from proceeding with the sale in the first place. I would suggest that the company looks at providing a PayPal option which would alleviate the need for this risky authentication process to be necessary. Poor form GlamaCo.