I have bought many items from Rosewholesale, mostly from their extensive watch collection. So far, I have yet to come across a major problem. I love to shop online and this is one of the first place I visit when looking for particular items. They have great deals on almost all their products. However, flat rate shipping is long and out of their control and sometimes it can take even longer. But my honest opinion is that its worth it. I give them two thumbs up.