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Janice S.

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1 Review by Janice

LivingSocial

  • LivingSocial

“Can't get in touch with them over a defective product”
7/1/16

I ordered 3 pairs of earrings on 6/7/16 and received them about 10 days later. On the second wearing, one of the earrings came off the post. I have been trying to contact LS for two days to ask about a replacement. I sat on hold for nearly an hour yesterday before getting disconnected. I have looked all over their site for an email.

I'm not sure I'll ever order jewelry from them again, or anything else for that matter. The vouchers expire too quickly and now that I know what a nightmare it is to get customer service, I'm leery.

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