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Janice R.

  • 2 Reviews
  • 2 Helpful Votes
  • 0 Thank Yous

Experience: Shopping

Member since December 2019

  • Reviews

    2

  • First Review

    1

  • Thank Yous

    0

  • Fans

    0

  • Profile Views

    99

Review Distribution

2 Reviews by Janice

1/4/20

A lot of the items are totally fake even if it says "fine jewelry". The stones are fake and the so called sterling silver turns your finger green. I'm not saying all items but quite a few. I ordered tanzanite earrings. They were "sapphire". Tanzanite is not dark blue

angeliquec12
Angelique C. – Tophatter Rep

Hi Janice,

Thank you for your review.

On our platform, all items must be identified accurately. If for any reason an item is not as described, we offer buyer protection (https://tinyurl.com/yy6m335d). Please see full details on our authenticity guarantee here https://tinyurl.com/yyf5jsop

If for any reason you’re not completely satisfied, you can request to return an item for up to 30 days from the date of delivery. A full refund of the original price paid will be processed upon return of the item in its original condition. To request a return, visit My Orders, click the item, then click Return Item.

Shoppers also have the option to rate their delivered items. Rating items is important because 1.) other buyers will be able to review the average rating on products before they bid, and 2.) items rated consistently low will automatically stop being scheduled on the platform. For these reasons we encourage you to rate the products you have purchased, although doing so is not required.

Respectfully,
Angelique

1/1/20

Excellent service, huge variety, quick free shipping. I usually get my orders within 5 days of ordering. They're refund policy is good and the products are top quality.

Janice Has Earned 2 Votes

Janice R.'s review of Tophatter earned a Very Helpful vote

Janice R.'s review of ziipstock.com earned a Very Helpful vote

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