I joined in January 2011. I was very active for a while and stopped for a few years and have been active again this past year. I have never done anything amiss and posting most days. I went to sign on the other day and my email does not exist so I signed up again and was accepted (thought this was a mistake or a fluke) and posted if anyone knew what happened as I didn't want to start over again and voila the next day I again could not sign in as my email did not exist in their system. I went to the Facebook page and posted if anyone knew why this happened and I was deleted from the Facebook page too. No contact or explanation has been made to let me know how or why this happened.
Thank you for your review and sharing your experience, Janice. I'm sorry you had some trouble with our website. In addition to credit cards, we provide our customers with the option to pay for their hotel rooms over time using the payment vendor, Affirm. If you’d like more help with your reservation, you may contact our escalations team at support@reservationcounter.com.