Janice G.

I got a coupon to get 45 days free service. I attempted to redeem it and could not find the location to enter the code.
I spent over 30 minutes trying to look for it. I found the customer service phone number (which is not conveniently posted). I got the "long wait" msg and decided to put in the star for callback to my phone.
Nearly an hour later, I received a call back from an agent named Bethany. I started to tell her my issue and 15 seconds into the call the phone disconnected.
I immediately called back customer service and got the same "long wait" msg.
Well... HULU... YOU can have a long wait in perdition before I ever consider your service again.
After reading many of the reviews here, I feel I dodged a bullet. Thank you..