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janicef81

Janice F.

Contributor Level

Total Points
164

2 Reviews by Janice

12/20/18

Poor customer service order placed Dec. 2, still haven't received. Credit or product. Spoke to several reps. Transfer to Kathy under the impression she could issue credit just to find out she had no intention of issuing a credit. So almost a month now product no credit.

12/20/18

Dec. 2 reorder order cancelled on dec3, instead of contacting doctor to verify script.
No credit no product dec19th still no credit no product. Spoke to 6/8 reps all I got was one lie after the other.

joelf18
EZContacts h. – EZContacts Rep

Dear Valued Customer:

Thank you for your feedback. We apologize to hear about your order experience. A customer service agent will contact you directly to further address your concerns.

Sincerely,

Janice Has Earned 4 Votes

Janice F.'s review of JustEyewear earned 2 Very Helpful votes

Janice F.'s review of EZContacts earned 2 Very Helpful votes

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