janicea5

Janice A.

Contributor Level

Total Points
171

2 Reviews by Janice

9/30/18

I ordered a dress for $55 thinking this is a high price for a direct from China order meaning the quality should be quite good.
WRONG! The quality I received is worse than dollar store quality. It looks like a grade 7 kid tried to knock off a designer dress in home ec sewing class.
Totally different fabric than on the ad. Supposed to be 4" long fringe, what I received looks like the hairy fabric cheap stuffed animals are made from at a carnival.
I am pursuing a refund through PayPal. What a total joke.

10/26/14

The slash through prices are a total lie. I recently ordered a pair of sheets, slash through price was $400, sale price $110. When I received them the retail sticker price said $83. I emailed customer support and was told 'Sorry you don't like your sheets but this is the cost of doing business.' They wouldn't even price match. I went through three emails and gave up. They have taken the 1 (800) number off their site so if you want to call them you have to wIt on hold forever paying long distance charges. Gilt clearly doesn't care about ripping you off.

Tip for consumers:
Don't believe the inflated slash through prices!

Service
Value
Shipping
Returns
Quality
gilts3
Gilt S. – Gilt Rep

Hi Janice,

I assure you this is not the case and I'm so sorry for the negative experience you've had.

I've just PM'd you regarding this, please let us know if we can help in any other way.

Warmest Regards,

Jamie,
Gilt Customer Service Specialist

Janice Has Earned 11 Votes

Janice A.'s review of Aquilabuy earned a Very Helpful vote

Janice A.'s review of Gilt earned a Fraud Buster vote

Janice A.'s review of Gilt earned 9 Very Helpful votes

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