I believe the first 12 reviewers collaborated to write bad reviews damaging to KissLibrary. One claimed "Kiss steal the credit card info". I answered saying, " I paid for my book using Paypal, so how can Kiss have stolen my debit/credit card information?" They claim Kiss charge higher prices that Amazon and other booksellers. In my experience Kiss charged the lowest price out of at least 20 other booksellers I visited. My advice, Kiss, is to take these people to court. I'm pretty certain that a court can find a reviewer guilty of defaming a business if they post factually incorrect accusations. Speaking personally, I think Kiss is an wonderful site and cannot recommend them highly enough.