I've had the $67 annual contract with Mozy for my personal computer. My MacBook Pro crashed and, because Mozy does not keep up with Apple updates, I've had very, very limited access to all my cloud documents while waiting for a repair. Customer support was very kind, but made it clear there are no plans to update the problem with Apple products. Incredibly frustrated and plan to find a more up-to-date cloud storage system after a final repair or replacement of laptop. Wondering if they'll refund my annual fee?