We have tried twice to order ink cartridges from this company. The first order was canceled with no explanation. The second time we tried to order we received a phone call stating that we needed to prove the shipping address was under our company name. It is but they were requesting some sort of proof.The cartridge had already been charged to our credit card but they would not mail to our office. Never in my life have I ordered something and not been able to have it delivered where I want it delivered to. If I could give this company 0 stars I would. Save yourself the hassle and order from another company.