Jane W.

I placed an order for dry dog food on 1/9 after reading that my order would be dispatched in 1-2 days. I contacted the company again on 6/9 as I had yet to receive my order, waited 15mins for someone to join the online chat feature (as they were not taking calls due to covid) to be told that it was still in the warehouse. They contacted the warehouse and advised that the order had now been filled but I would need to wait 2-8 days for my order. If I had been aware that it would take this long for delivery I would have shopped elsewhere. This is was first time using this company and I won't be using them again.