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2 Reviews by Janet

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why wont any one answer your phones, online chat does not work and when i send an email it takes you guys so long to reply. Worst customer service ever !!!!

Placed a order 4 hours ago and still haven't received a confirmation email. SMFH

Neiman Marcus

Neiman Marcus


I ordered a pair of Balenciaga Sandals on line, when I received them it was the wrong color. I took it to a store to exchange it, they didn't have the color I wanted. The attendant in the store was very rude and told me I would have to pay $ 25 to have the sandals reshipped. I refused as it wasn't my fault they didn't get my order right. I am very disappointed and expected better service from Neiman Marcus. Not sure if I'll ever shop there again, the sandals that I wanted is not available and they don't know when it will be back in stock!

Janet Has Earned 5 Votes

Janet Y.'s review of Neiman Marcus earned 3 Very Helpful votes
Janet Y.'s review of Bluefly earned 2 Very Helpful votes

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