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Why wont any one answer your phones, online chat does not work and when i send an email it takes you guys so long to reply. Worst customer service ever!
Placed a order 4 hours ago and still haven't received a confirmation email. SMFH
I ordered a pair of Balenciaga Sandals on line, when I received them it was the wrong color. I took it to a store to exchange it, they didn't have the color I wanted. The attendant in the store was very rude and told me I would have to pay $ 25 to have the sandals reshipped. I refused as it wasn't my fault they didn't get my order right. I am very disappointed and expected better service from Neiman Marcus. Not sure if I'll ever shop there again, the sandals that I wanted is not available and they don't know when it will be back in stock!
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Empty.
These guys sell fake stuff they dont have a phone number... They say they accept returns but they...
Hi Janet,
I am sorry to hear you have not received your order confirmation and I apologize for the phones as we are currently transitioning our CS team.
If you still have not received your order confirmation email, please let us know by private message with your email address used to place the order.