Janette F.

Ordered a very expensive purse from this website got several email saying that that was there was a problem with my order but then it would be fulfilled. My last email says that Dooney and Bourke cancelled my order. I'm so outraged.
I know you worked for a company that sells to the public on line enter tradeshows. This service that I received was deplorable

Between the cruise company that I am booked with an MSC cruises nothing but passing the buck over some major problems.

So we booked a cruise with cruise direct this year. Once they had our money they were not interested in communicating with us much anymore. We had several problems booking into the cruise company only to find out the cruise company also had misinformation. This was not the fault of cruise direct.

But I can assure you that between the two of them persistently passing the buck neither company attempted to contact me directly I even posted on Facebook pages complaints trying to contact these companies numerous phone calls numerous live chat with promises repeated promises to contact me in 48 hours. Meantime I initiated almost all contacts. Still they pass the buck to the other company

Very very poor customer service on the part of both companies.