Janette C.

Bought 2 of the AMC ticket deals spring 2011 in which I NEVER received them. Contacted BWM several times via email with no response. I must have been a glutton for punishment or just plain desperate because I then bought a cleaning deal in June 2011. After that company rescheduling several times I get an email that they were no longer honoring the BWM deal. Then in September 2011 I was excited to get an email that stated one of my favorite catering companies in Austin, Bill and Ted's, was using them and had a great deal. Well, I bought the max. Logged in yesterday to BWM to see if I could redeem these vouchers and realized they had been bought out by Gilt. I couldn't tell which vouchers were used or unused. This is what Bill and Ted's told me when I emailed them to see if they could check.

Hi Janette,

First, I apologize for the troubles you've had with your Buy With Me vouchers. Unfortunately, since the company has been bought, we have not been able to get in contact with them. We have no way to access this information either and have not been paid by them as well. Therefore, we cannot honor these vouchers at this time. We're hoping someone will return our calls or emails soon so we can get this matter resolved quickly. I apologize for the inconvenience and hope you're having a most excellent morning thus far!

Billy

I do not blame Bill and Ted's since they didn't get paid to begin with. I emailed BWM/Gilt yesterday and no response. I sat on hold for 20 minutes and was told each time I was caller 11. I want my vouchers refunded ASAP or let me use them!