Sleazy business! I like others got scammed by them and their 'deals', only to be surprised once the window cleaners arrived with a big additional charge. We agree to just do the absolute basics and then the cleaners didn't have what they needed to do the job. When we we tried to reschedule, Window Genie said they wouldn't come back out. The owner and his office staff are rude, condescending and unprofessional! There are other window cleaning companies who are reputable and easy to work with. PLEASE find some other company than this one! I sure am!