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I wrote a review earlier this month stating my frustration with Fanatics customer service, Chastity S. Contacted me and was very helpful with my order. She expedited my shipping and I received my order in a few days. The quality of the items was very good and I am very happy with the outcome. Great customer service fro Chastity S.!
Janet S.'s review of Fanatics earned 2 Very Helpful votes
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Fast shipping, item arrived quickly! Item was exactly as described and great.
Hello Janet. Thank you for reaching out regarding your experience. We truly apologize for the inconvenience this has caused you. Please provide the gift card numbers and pin in a private message so i may check the balance of each card to see if they are still active. I will also offer you a discount on your future order that you place with us. We apologize again for the inconvenience and hope to hear from you soon. Sincerely, Brandon.