Janet E.

I like Gymboree and you can't beat their sales.

I love this store--it has everything you need. Unfortunately, we are currently living abroad and I'm not able to shop there.

I buy everything I can from amazon.com. Their customer service is awesome and things are shipped quickly. I order specialty food items, vitamins and health products, digital books, music and movies, appliances, clothing and accessories, and electronics--actually pretty much anything!

We listed our home in February 2016, and less than two weeks after, VRBO began sneaking a "service fee" in to our guests. We have a large home, and for some guests this fee was $499.00--can you imagine paying nearly $500.00 for NO SERVICE--and this was in our opinion a violation of our contract.

Several months ago, a guest tried to extort me, by implying a negative review would be forthcoming if they did not get a refund (approximately $5000). These were horrific guests, who were drunk and disorderly, and had the police called on them by three sets of neighbors. When I received the correspondence saying they were not the "kind of person to leave a negative review but expected a refund", I contacted VRBO in writing and told them a guest was trying to extort me, Customer Service wrote back that I should "call the police" if I felt threatened and that I could write a response to the negative review. Fast forward several weeks, the nasty and full of lies review is posted. I have upcoming guests contacting me to ask what the condition of the property is, and a month-long booking canceled as a result. I wrote a response saying this review is "malicious and untrue" and VRBO will not post my reply, saying it it is "unprofessional" to write that her review is not true. I was told by a supervisor at VRBO Customer Service that merely implying extortion is OK--that guests must directly write, "Refund my money or I will write a negative review"--as if most people clearly advertise they are breaking the law! I think a first year law student knows extortion, either explicit or implied, is illegal. I will be moving our properties over to AirBnB and other sites as soon as our contract is up next year.