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Janet C.

Contributor Level

Total Points
184

1 Review by Janet

  • Candystore

12/3/17

We have ordered from the candy store for three years. The candy ordered from their advertisement picture is not what we received. We ordered flat square Not barrel bulky candy chocking hazard candy. This company has become difficult they have blocked communication with me over my refund. NO other way to contact them.
Ginger told me to return the order send the tracking information if the order arrives not opened I would get a refund. Ginger sent refund immediately on tracking information days before inspection of the candy.
The refund was only for the candy not the shipping cost to me or the return shipping costs total for both $49.39 more than the order it self. This wasnt what we ordered now she blocked us no other way to get our refund.
If we were aware the shipping costs would not be refunded this matter would have been handled differently.

Janet Cameron

Tip for consumers:
If orders is wrong don't expect quality service in the future. No contact with the candy store.

Janet Has Earned 4 Votes

Janet C.'s review of Candystore earned 4 Very Helpful votes

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