Janet B.

John was very helpful on the phone, and I would give him 5 stars. He helped me with corrections I wanted to make on the website. He offered good suggestions and feedback. We are new customers, so marketing results are still unknown at this point. The reason I am giving Yodle 3 stars overall is that the website they initially put up could have been any solar company's site because it was so generic. If I were a site visitor I would have thought it was a scam. It was not well thought out, and there was so much repetition it was unbelievable. They did not consult our current website for information, so it was useless as a marketing tool. I spent alot of time rewriting their material, and then when they posted it, I still had to carefully proofread due to the numerous misspelled words, missing capitals, etc. That is what I called and worked with John on correcting. The overall website work has not been very professional, and for that reason I have been very disappointed. That said, the website is finally coming together, and with a few more touches, I am hopeful that this marketing will actually do what they said it would do. Overall anytime I have spoken with a customer service person they have been great to work with. They just need their writers do a better job researching the client before they start writing, and do a better job with the basics of punctuation and basic grammar.