Janet A.

This is my 5th email and I got no response from my last 4. I am very dissatisfied with my Uggs...#1) I was overcharged by $12.00... the price with shipping was &103.00, why was $115.00 taken out of my account? #2) the uggs came today which was 16 days after I purchased them #3) they are not authrntic... real. 4) most important. Not the size I ordered. I cannot fit a size 7... I ordered a women's 9. #5.) They are not light pink... the one that was sent to me was fushia... and a sticker with the color I was supposed to get covering it. #6) the box looked like someone stepped on it which is very unprofessional. 6) the uggs have a nasty mold smell. I am sending them back and I want every cent of my
$115.00 back and I will never order from you again or refer anyone. I am so angry, pissed, mad, disappointed, and I feel robbed and cheated... and scammed.

Can anyone tell me how to reach someone from this site because I need to send these boots back and get my money back...