These people came out to repair a dishwasher Leak. The person couldn't find a leak, cleaned out the drain and left. Charged $ 225.00! The leak reappeared and after not getting a timely reply from PULS, I called Mr. Appliance. Their person pulled out the dishwasher and spent a great deal of time looking for the leak, and discovered a loose screw on one of the racks. This solved the problem. They charged $175.00. No t only is PULS overpriced, they are incompetent. I should be entitled to a total refund, but they don't operate that way.