jane p.

I ordered $400 of groceries from Costco via Instacart. Their website said I qualified for Free Delivery, but on my invoice at checkout an $18 service fee and an $18 tip both appeared in addition to tax. When I called Instacart CS, they said I could only receive Free Delivery if I signed up for Instacart Express which requires a $9.99 monthly fee. $120 annual fee is not Free Delivery in my book. The last time I ordered from Instacart, they forgot $20 worth of groceries, but would not give me a credit on my credit card. They promised a $20 credit on my next order, but I didn't get it. Don't do business with these dishonest people.

I ordered 3 pairs of Taryn Rose shoes on 6/26/17. I received the shoes on 7/12/17. Information in the package stated one pair of shoes was "final sale: non-returnable". I was surprised since this information had not been on the website and not in the confirming email. When I called Bluefly customer service, they said this was an error. I returned all 3 pairs of shoes since none fit which was surprising since I always wear Taryn Rose shoes. I doubted these were actually Taryn Rose shoes. I shipped the shoes back on 7/18/17 using Fed Ex Ground using the BF label. It is 8/12/17 and I still have not heard from BF nor have I been issued a credit. I had to contact my Visa card to dispute this charge. Don't buy from this company!