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Jane O.

  • 1 Review
  • 6 Helpful Votes
  • 0 Thank Yous

Experience: Clothing & Fashion

Member since November 2018

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1 Review by Jane

I am a lady who is nearing 50. My size is 10.5 so i was in the mens section. I rarely buy shoes in ladies section. I asked for 4 pairs of shoes in my size. No conversation. I tried them on and said for 1 pair " no won t take them as they are very long looking in front". A normal shop asst would suggest a different style or make me more at ease. I was in a rush so I bought 2 of 4 pairs 165 in total. Then went to counter 2 older gentlemen were there and said nothing. This was 2 weeks ago and I'm still sorry that I supported that shop as I have never felt so uncomfortable buying shoes in my life. I am buying in mens shops since I was 12.
Brian V.
Dear Jane

Thank you for taking the time to leave a review.

We are sincerely sorry to hear that your experience in store was not a good one.

I have spoken to the Assistant you dealt with on the shop floor and he was very upset that he had in anyway offended you and it was not his intention to either embarrass you or upset you in anyway shape or form and he felt he had helped you to the best of his ability.

We are disappointed with your feedback and will pass on your comments at our next team meeting.

If we can offer assistance in the future, please do not hesitate to contact us.

Kind Regards

Sarah -Customer Services

Jane Has Earned 6 Votes

Jane O.'s review of Logues Shoes earned 6 Very Helpful votes

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