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Janell S.

Contributor Level

Total Points
80

1 Review by Janell

  • Priceline

5/15/17

Trying to rent a car. Website is not working so I called customer service for assistance. Took me 7 minutes to get through the automated system. I had to request "flight" informations because the automated systems is generated to tell you to go back to the web. Rep couldn't help me at all. Told me to refresh my phone or go to a computer or laptop because they can't book my rental over the phone. Horrible.

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