Not happy.
Items took too long to arrive (were a birthday present) ordered early September still were not here for 21st October. Ordered 4 pairs only 3 pairs arrived.
Still waiting so I can return all shoes.
Been getting the run around.
I do not recommend this company at all. The order below is only for the pair I am still waiting for. But I wanted a return form from them and return codes for shoes which they keep ignoring me for.
This is Customer Service Supervisor from Lightinthebox. I am glad to help. After review your case, i had conducted ticketId=16722503 in our ticket center and provide a solution for your case. Please log in your light in the box account--go " personal center"--"my ticket" to check our reply. Please keep in touching with us by replying the ticket as all the information will be recorded in system. Thank you for your cooperation.
Dear Customer
We do concern of your review.
We accept return for non-fit products for a refund if the items are still in its original condition.
In regards of the last package, we checked and we do sorry for the delay in transit. As it is a birthday gift, so we will not keep you waiting.
We do still so sorry for the inconvenience caused by the delay.
We had provided a solution in ticket-16722503. Please log in your light in the box account--go " personal center"--"my ticket" to check our reply. Please keep in touching with us by replying the ticket as all the information will be recorded in system. Thank you for your cooperation.