Janelle F.

Began dealing with them when they were called crafty Branding, purchased a logo for a set package fee then later they charged me $330 for supposed copyrighting which is actually free and automatic in Australia, when questioned they 101 excuses and then told me the fee was for trademarking. I contacted the trademark agency in Australia, this company had never applied for anything for me at all. I requested refund and then shortly after noticed they changed their business name to craftive Branding - I now continually get email threats from them as I was smart and cancelled my credit card (so they could not keep taking money from it unauthorised), they continue asking for money and wanting me to pay more to trademark which I have already paid, almost daily threats via email from their supposed "legal team".

I have reported them to the Australian authorities "scam watch" so hopefully they can be tracked down and stopped, before they scam anyone else.

I believe they are based in India and are using Australian websites/urls and emails. Although they have a Melbourne based landline number I believe it it diverted from elsewhere. As when you call them they are only available at around 9 am but at other times of the day not available so I assume they are operating while we here in Australia are all sleeping. (Different time zones).