Bought 3 wigs early 2014. Coco (representative) GUARANTEED that if I paid for express shipping I would get it i on time. Of course I didn't! After I returned my package and constantly was emailing for months, they would sporadically reply and demand the tracking number even though I gave it to them each time. Even still I found their eBay (le-mail wigs) (wig-supplier is their previous website) Coco would email me only once every couple weeks reassuring I would get it soon, she was only passing time! Now it's too late for PayPal or my bank to do anything! Really disappointing!
I've bought from their ebay site since then and the only good thing is that most of the time they use their own stock photos and sometimes you can find bids on their products starting at. 99 cents.