Jane l.

I book 2 tickets thru the phone with cheapoair (cost $2,451). The guy on cheapoair book tickets for me said that he has to charge fees for special requests (wheelchair and choosing seats) because I can't book it myself on cheapoair.com and he has to do it manually. I paid for all the fees and found out that he did not do anything with my special requests. I had to call the airline myself to request wheelchairs and seats. The airline told me that I should not pay for wheelchairs service since it's included in the tickets. I call cheapoair to ask for refund all the sevices that they charged me but done nothing. They said "service fees" on the reciept are the fees that I have to pay when booking thru cheapoair and they're nonrefundable. What a scam! Horrible service. Never never with cheapoair again.