Janeen S.

I placed an order with this company on January 28th and paid via Western Union. I patiently waited for someone to finally answer my emails and Aileen answered and finally confirmed that she received my payment, she said that she would be shipping my bag soon. A few days later, she told me she sent the bag and provided me a DHL tracking number. For three days I logged on to DHL and put in my tracking number and for 3 days all it said was "Shipment information received"

On the 4th day I just decided to contact DHL and provide the tracking number Aileen gave me 4 days ago. I was told that DD made a shipment label but NEVER dropped off my package. Where is my package? You said it was sent and now you send this message that you have your holiday and won't be responding to emails until Feb 25th!

UPDATE: I have changed my review because I ended up getting my bag today. I'm not sure why I was sent a tracking number 4 days before DHL even got my package but thats okay. I'm just happy I got it. The communication was not the greatest but the bag is lovely. I own several authentic Louis and I can't even tell the difference between this one and my real ones. It's beautiful and I don't think I will ever be dumb enough to purchase the real thing again when I can get one from DD that is, in every way, exactly the same as the original at a fraction of the price. I will be ordering again very soon. Thank you DD