I HONESTLY THINK THAT THIS SITE IS A FRAUD SITE TO GET YOUR MONEY! I HAVE BEEN WAITING ON MY PACKAGE FOR A VERY LONG TIME NOW! WHEN I'VE TRIED TO CONTACT THE COMPANY I CAN'T GET THROUGH TO ANYBODY. THE SYSTEM SAYS PLEASE CALL BACK DURING BUSINESS HOURS EVERY TIME THAT I CALL. NOTE THAT I HAVE CALLED DURING THE SO CALLED BUSINESS HOURS AND I STILL HAVE NOT BEEN ABLE TO TALK TO ANYBODY. I EVEN TRIED TO CONTACT AT DIFFERENT HOURS THINKING THAT MAYBE IT WAS A TYPO ON THEIR SITE WITH THE BEST HOURS TO CONTACT THE COMPANY. PLEASE DO YOURSELF A FAVOR AND SAVE YOUR TIME AND MONEY! DON'T EVER ORDER FROM THIS SITE. THEY ARE VERY UNPROFESSIONAL WITH THE WAY THAT THEY HANDLE BUSINESS. THEY JUST WANT TO TAKE YOUR MONEY AND NEVER COMMUNICATE WITH YOU ABOUT THE ITEMS THAT YOU HAVE PURCHASED! I WASN'T GOING TO WRITE A REVIEW BUT I CHANGED MY MIND. HOPEFULLY SOMEONE WILL READ THIS REVIEW AND IT WILL SAVE THEM THE HASSLE THAT I HAD TO GO THROUGH. SIGNED A VERY UNSATISFIED CUSTOMER!
Dear Janee,
We regret that there is no phone call service currently.
Dresslily can be contacted 24/7 via our Support Center and Live Chat. If you cannot reach us immediately, please leave a message and we will get back to you within 24 hours.
Please check your account and reply to the ticket we have sent you about your issue.
We are always happy to assist you,
Dresslily Customer Support Team