Jane D.

The owner intentionally shows poor customer service and cusses out their customers when they have an issue that can easily be fixed because it's click bait he even says on his webpage that they have no problem doing it because it leads to people being curious and clicking on their website and ultimately buying. Wow this is one way to make money which is every business is number one goal this is not how it should be done businesses should pride themselves on customer service to ensure customer loyalty and better business. People who have a pleasant customer service experience are more likely to buy from this company again and will recommend them to their friends and fellow consumers. I will never support a company that cusses out their customers for complaints about an issue with their order that can simply be resolved just by being nice and understanding. One thing that this company is not is compassionate towards their loyal customers and once those loyal customers have an issue they are dressed in the most unprofessional and inappropriate way being customer and told that their business isn't needed and encourages them to post on social media in order to get more people to buy from their shop this is morally wrong in so many ways and I hope that more people will see these reviews and will not buy from this company or maybe the company will see these reviews and will consider being more professional and not cussing out their customers I understand that some customers are ridiculous at times but there are also customers that are rational and are just bringing up a simple issue that does not need to be blown out of proportion by the company.